Data Deletion Instructions

This page explains how to ask Pavirion Consulting Private Limited (trade name Pavirion Consultancy) to delete personal data held in the SalonOS salon management software, including data received through the WhatsApp Business Platform or a Meta login.

1. If you are a salon client

Your salon decides what it stores about you and is your first contact. Ask the salon to delete your record, or email us and we will pass the request to the salon and help carry it out.

2. If you are a salon owner or staff member

Email hello@modernsalonowner.com from the address registered on your account, with the subject “Data deletion request”. Say whether you want to delete your own data or close the whole salon account.

3. What to include in your email

• Your full name and the phone number or email address linked to the data.
• The salon or brand name, if you know it.
• What you want deleted: everything, or specific records such as WhatsApp messages.

4. What happens next

• We confirm it is you, so nobody can delete another person’s data.
• We reply within 30 days and tell you what was deleted.
• Deleted data is removed from live systems. Copies in backups are overwritten on the normal backup cycle.
• We may have to keep some records the law requires, for example invoices and tax records for up to 8 years. We tell you what we kept and why.

5. WhatsApp and Meta data

Messages you sent to a salon on WhatsApp are stored in SalonOS for that salon. We delete them on request as above. Meta keeps its own copy under its own policy, and you can ask Meta separately through your WhatsApp or Facebook settings.

See also our Privacy Policy.