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Every framework across Books 1 and 2 has a ready-to-use file.
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Book 1 · Spreadsheet templates
Open in Excel, Google Sheets, or Numbers. Each file includes a How-To tab and branded formatting.
Track rebook rate, average ticket, and capacity utilization weekly. Auto-calculates your Sunday dashboard.
↓ Download .xlsxLog every new client, track whether the in-chair seed, checkout, and 3-hour text fired. Find your leak.
↓ Download .xlsxWeekly no-show rate vs confirmation rate. Watch them move together as the stack goes live.
↓ Download .xlsxMap every stylist to their model, current take, and risk level. Green / yellow / red per stylist.
↓ Download .xlsxCost + time + overhead + margin for every service. Know your margin before you set the price.
↓ Download .xlsxThe 80/20 SKU audit. Days of stock, status flags, and total inventory value — all in one view.
↓ Download .xlsxTrial day scorecard with 5 dimensions, 1–4 scoring, and a hire/no-hire threshold. Structured, not gut-feel.
↓ Download .xlsxThe 90-minute Sunday review. All 12 system checks in one tab, every week.
↓ Download .xlsxBook 1 · Laminate-ready print cards
A5 PDF cards. Print, laminate, and post them where your team works. Each card is one framework, one page.
The 4-tier priority stack. Laminate and mount inside the reception counter.
↓ Download PDFRebook rate / average ticket / capacity utilization — targets, thresholds, and the Sunday review format.
↓ Download PDFThe in-chair seed, checkout water, and 3-hour text — exact wording for each stage.
↓ Download PDFAll 4 confirmation layers with exact copy. Post at the front desk for easy reference.
↓ Download PDFThe two-question upsell format. Observe and name → offer the specific solution.
↓ Download PDFCommission vs hourly vs hybrid vs booth rent — decision tree in laminate-ready format.
↓ Download PDFBook 2 · Spreadsheet templates
Track your leads, conversion, no-shows, reactivations, and attribution. Each file includes a How-To tab.
Track every lead for 14 days by channel. See where your leads actually come from — and which converts best.
↓ Download .xlsxWeekly conversion tracking — leads received, sequence started, slot offered, booked. See your funnel drop-off at every stage.
↓ Download .xlsxEnter your current conversion rate and lead volume. See exactly what faster responses are worth per month and per year.
↓ Download .xlsxThe complete 6-label pipeline system setup guide. Labels, colors, when to apply, and weekly health check metrics.
↓ Download .xlsxMonthly lead source breakdown by channel. Conversion rates and revenue per lead — so you know where to invest your marketing time.
↓ Download .xlsxTrack your quarterly lapsed-client reactivation campaign. Segment, message, record outcomes. Run 4× per year.
↓ Download .xlsxWeek-by-week implementation plan with daily tasks, time estimates, and week goals. One thing per week — done completely.
↓ Download .xlsx20-minute Monday morning review: response time, pipeline health, sequence performance, no-show recovery, attribution. One priority per week.
↓ Download .xlsxBook 2 · Laminate-ready print cards
A5 PDF cards. Print, laminate, and post at every messaging station and front desk. Each card is one system, one page.
Response time decay table + operating standard. Post at every reception station where leads come in.
↓ Download PDFAll 5 messages with exact copy, timing, and the #1 rule for each stage. WhatsApp version for India/Gulf markets.
↓ Download PDFSMS-optimised version for US/global markets. Under 160 chars per message, clean professional tone, deposit via Venmo/Square.
↓ Download PDFThe 3-message pre-show sequence + post-no-show recovery protocol. Reduces no-shows and reschedules 60%+ of those who slip through.
↓ Download PDFThe 3-message 90-day lapsed client sequence with segmentation guide. Run quarterly — 4× per year on a recurring calendar reminder.
↓ Download PDFChannel codes, the attribution question to embed in every Message 1, and what the data consistently shows across salon markets.
↓ Download PDF